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We marked the complaint as ‘resolved’ in our układ following this confirmation. A male player’s winnings were voided for breaching an unknown premia term. The casino had not responded to the complaint, which was closed as “unresolved.” Attempts owo communicate with the casino multiple times yielded istotnie cooperation. The player’s account was closed due jest to alleged bonus abuse, which the player disputed, stating that istotnie wrongdoing had occurred. The complaint państwa marked as unresolved since the casino did not respond owo the complaint thread and had not provided sufficient evidence.
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Even though partial winnings of $2580 were refunded, the player insisted the remaining balance was still owed. Despite multiple attempts, the casino did not engage in resolving the issue. After receiving a message from the casino about a refund, we reopened the complaint. However, the player stopped responding to our questions which gave us istotnie other option but jest to reject the complaint. The player from Poland requested a withdrawal less than two weeks prior owo submitting this complaint. The player from Australia had submitted a withdrawal request less than two weeks prior jest to contacting us.
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We have a special HellSpin promo code for all new players, offering an exclusive 15 free spins no deposit premia for those using the code VIPGRINDERS during registration. The player from Germany was accused of breaching nadprogram terms aby placing single bets greater than the allowed ones. At first, we closed the complaint as ‘unresolved’ because the casino failed owo reply. The player from Australia is not able owo withdraw his winnings.
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- People who write reviews have ownership jest to edit or delete them at any time, and they’ll be displayed as long as an account is active.
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Despite submitting the necessary documents multiple times, the casino kept claiming that something was missing. The Complaints Team extended the response time for the player but ultimately had owo reject the complaint due owo a lack of communication from the player. The player from Austria had his account at Hellspin Casino blocked after he requested a withdrawal, and all his winnings were canceled.
Complaints About Hellspin Casino And Related Casinos (
We marked the complaint as ‘resolved’ in our układ and appreciated the player’s cooperation. The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint. The player from Canada believed his winnings were seized incorrectly. We ended up closing the complaint as ‘unresolved’ because the casino failed jest to reply. The player claimed the casino miscalculated winnings and refused owo credit $4656.